FAQ

Got Questions?

Q

WHAT IS THE MOST COMMON REASON TO HAVE A SEWER BACKUP

Tree roots intrusion, roots will grow into joints and create a nest inside the pipe and catch toilet paper, human feces that will eventually create a sewer backup.

Q

WHY IS IT IMPORTANT TO HAVE THE SEWER LINE SCOPED/INSPECTED?

To check the conditions of the sewer line. A sewer line scoping will reveal its current condition and can help you identify potential issues to avoid costly surprises in the future.

Q

OTHER REASONS WHY YOU HAVE SEWER BACKUPS

Flushing undissolvable items down the toilet like baby wipes, femal e products, or paper towels. These items can eventually cause a backup when they begin to accumulate and catch other debri.

Q

WHEN SHOULD POWER RODDING BE DONE?

When you have a backup. Slow draining water is a symptoms that you might have blockage due to tree roots, build up, or misalignments

Q

WHEN IS THE HYDROJETTING USED?

Hydrojetting is used when there is large amounts of roots or sludge in the line, for example accumulation of grease, human feces, and toilet paper. This method is used when the power rodding does not remove the clog.

Q

WHY IS THERE WATER IN THE FLOOR DRAIN

There is a P-trap underneath the floor in a U shape that holds the water, the purpose of the water inside the P-trap is to prevent sewer gases from coming up. If you smell sewer gases, check your floor drains for water. If they are empty simply add water.

Q

WHY DO I HAVE SEWER SMELL IN MY HOUSE

Your P-traps is dry or an exposed pipe with no P-trap or no cap on. With no water in the P-trap, there is nothing to hold the sewer gases. Simply add water.

Q

WHY IS THERE A FLOOR DRAIN

The purse of the floor drains in a home or a commercial building is to carry the overflow of water coming from heavy rain or a broken pipe.

Q

MOST COMMON REASON FOR A KITCHEN SINK BACKUP

  • Improper use of Garbage Disposal. People mistakenly use garbage disposals as garbage cans, constent disposal of leftovers can created a clog dipper down the line.
  • Dumping grease into the sink. Over time grease builds up along the inner walls of the pipe creating a narrower line until it eventually closes and stops the flow of the water.

Q

HOW OFTEN SHOULD I DO MAINTENANCE IN MY SEWER LINE?

It all depends on the history of the sewer backups and the reason why. When you have a history of tree roots in your line, you should do a yearly power rodding to cut the roots and that will prevent nasty backup.